Due to the global epidemic of COVID-19 , countries have regulated air routes, resulting in tight air transportation resources and serious warehouse overstock. The delivery time of all packages has been adjusted, most will be delayed for 10-12 working days, some regions may be much longer. Especially Canada and Brazil, which are most affected by the epidemic, parcels in Brazil are expected to be delayed by 3-5 days, Canadian parcels were delayed by approximately 12-18 business days. We are sorry for the delay caused by the epidemic.
As winter storms had a severe impact on those living in Denver, Colorado, Western of America and elsewhere where shipping and delivery were ground to a halt. And due to flooding in parts of Australia, had a great impact on local transportation. Postal workers will make every reasonable effort to deliver your items in difficult weather, however, in some cases, delivery service may be delayed 1 or 3 days or curtailed in the presence of hazardous conditions.
Due to the Belgian customs strike on April 19, customs clearance and delivery will be affected. German and Belgian parcels will be postponed
We will continue to pay attention and notify the latest news. If you have any questions, please email us at [email protected]
The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.
Kindly note that all packages are shipped from LOVELYERICA Warehouses. Our items are shipping duty unpaid and therefore import tax may occur depending on your country's Customs and shipping method. You may check with your local Customs Office for more information.